Technology and Business Solutions
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zCRM Delivers on Integrated CRM Promise Auburn,
Calif., January 23, 2003 - TWI Corporation, a
leader in ASP software solutions and “web enabled”
communications, announced the January launch of their
completely integrated hosted CRM solution to the U.S. market. The
company has united technologies and resources with the
Entellium Corporation to deliver the most cutting-edge
complete CRM solution on the market today. The technology
scales to any size company and provides low cost of entry with
monthly subscriptions at a fraction of the price of other CRM
solutions. After two years of successful deployments in Asia
and Europe, both companies have received overwhelming reviews
from U.S. companies who need to grow their efficiencies and
market penetration in a sluggish economy. “Recent
reports show that companies who have successfully implemented
these systems are reporting significant operational
improvements, including revenue increases of up to 43% per
salesperson, lead generation improvements as high as 32%, and
increases in customer satisfaction ratings of up to 22%. The
key to a lasting success is the efficient integration of the
business process across all departments within an
organization,” says Steven Somers, Vice President of TWI
Corporation zCRM
is delivering on the promise of integrated CRM processes
across many departments and roles within an organization.
Broken down into easy to deploy components, eCustomer
Centre (customer and technical support), eSalesForce
(sales force automation), eMarketing (lead generation
and routing), eLoyalty (customer incentives), eStore (eCommerce),
eProject (project management), and eCollaborate (document
sharing and communication), all work together in concert to
bring harmony to business processes. This ASP hosted
integration can be accomplished in a few days without the IT
challenges of pure software and server installations. zCRM
solutions are designed to empower companies to integrate and
automate the many business processes within an organization
from customer acquisition to customer experience to project
management to technical support to customer relations to
channel management. ASP
solution delivery means that any size company can begin to
experience the value of “process integration” company
wide. The
technology has been designed with an open architecture to fit
the business requirements of most organizations and
industries. Fast deployment of the technology can be
accomplished via online network delivery utilizing easy to use
customization features and “business rule engines” to
provide the flexibility an organization needs to get started
and implemented with short timelines. The
promises of integrated CRM and eBusiness process management
now appear to be an affordable reality. About
TWI TWI
Corporation (TWI) is a privately held company located in
Auburn, California. TechWrite International has served
to provide technical outsource resources, software application
development, ASP enterprise solutions and marketing
development to high technology organizations since 1997. The
focus of the company has grown to include efficient business
process management solutions (www.zCRM.com),“process
engineering” professional services, call center delivery of
outsourced advanced technical support services (www.TechCall.net),
and a host of other web enabled enterprise solutions (www.eAppSoft.com).
For
more information about zCRM.com, call Steven Somers at: 530-823-3010,
or email: information@twicorp.com.
News Archive July 8, 2002 - TWI announces release of Zimaging Digital Document Management system. Now the "Paperless Office" is more of a reality than ever before. It is an enterprise solution that can be deployed in a matter of a few weeks verses many months at about 34% of the cost of comparable solutions. The technology advantage is that it is intranet ready and interfaces with the company enterprise database. Scalability is also an advantage as it can start small or at the department level and scale as large as you need it to go. Zimaging i3 technology is receiving great reviews from deployments in the healthcare, airlines, trucking, transportation, public records and legal document management. April
4, 2002 - ZSafe VPN and zCRM
eCampaign Manager enterprise software release. TWI Corporation, the
leader in affordable web
conferencing, Windows application software
streaming and playerless streaming
media solutions, announces the "Next
Generation VPN" with ZSafe
Security Middleware solutions and ZCRM
eCampaign Manager. The software based technology can
deploy a partner extranet, thousands of remote employees, remote
locations and channels, and other private connections in a few days versus
many months with frame relay solutions. TWI also released the zCRM
eCampaign Manager corporate marketing and communications solution
that generates new business leads and tracks results to build new profit
centers and maximize relationships.
For Z!Stream Sales Information, call us at 530.823.3010.
Copyright © 2001,
All Rights Reserved TWI
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